FAQs

What are VigneCandleCo candles made of?
Our candles are made of 100% natural soy wax and scented with essential oils.

How long do VigneCandleCo candles burn for?
VigneCandleCo candles have an approximate burn time of 40-50 hours.

Do VigneCandleCo candles come in different scents?
Yes, we offer a variety of scents, including lavender, vanilla, citrus, and more.

Are VigneCandleCo candles eco-friendly?
Yes! Our candles are made with natural materials and packaged in recyclable or biodegradable materials.

How should I store my VigneCandleCo candles?
Store candles in a cool, dry place, away from direct sunlight and heat sources.

Can I return or exchange a VigneCandleCo candle?
We accept returns or exchanges within 30 days of purchase, as long as the candle is unused and in its original packaging.

What are VigneCandleCo's shipping options?
We offer standard and expedited shipping. Delivery times and rates vary based on location.

How much does shipping cost for VigneCandleCo candles?
Shipping costs depend on the size of your order and your location. You can view the shipping cost during checkout before completing your purchase.

How long does it take for VigneCandleCo candles to ship?
Standard shipping typically takes 5-7 business days. Expedited shipping options are also available for an additional cost.

Can VigneCandleCo ship internationally?
Yes, we ship internationally. Please note, additional taxes and customs fees may apply.

Will I receive a tracking number for my VigneCandleCo order?
Yes, you will receive a tracking number once your order has been shipped.

Can I change my shipping address after my VigneCandleCo order has been placed?
Please contact us as soon as possible if you need to change your shipping address. We will do our best to update it before your order ships.

What should I do if my VigneCandleCo order hasn't arrived or is lost in transit?
Contact us and we will investigate the issue and provide a resolution as soon as possible. You can reach us at info@vignecandleco.com.